Return & Refund Policy

1. Overview

At Suchi IT Private Limited, we strive to provide high-quality online software courses that meet your expectations. If, for any reason, you are not fully satisfied with your purchase, we offer a return and refund policy to ensure your satisfaction.

2. Refund Eligibility

  • Courses: Refunds are available within 7 days of the purchase date. To be eligible for a refund, you must not have completed more than 10% of the course content.
  • Digital Products: Due to the nature of digital products, refunds are not available once the product has been downloaded or accessed, except in cases where the product is defective or not as described.

3. Requesting a Refund

To request a refund, please contact our support team at support@steelblue-barracuda-967030.hostingersite.com with your order number and reason for the refund request. Refund requests must be made within the specified refund period.

4. Refund Process

Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and a credit will automatically be applied to your original method of payment within [number of days] business days.

5. Partial Refunds

Partial refunds may be granted under specific circumstances, such as:

  • If you have accessed a portion of the course but not exceeded the 10% limit.
  • If a technical issue prevents you from accessing the course and cannot be resolved.

6. Non-Refundable Items

The following items are not eligible for refunds:

  • Courses where more than 30% of the content has been completed.
  • Special promotions, discounts, or bundles may be non-refundable unless otherwise stated in the promotion’s terms and conditions.
  • Digital products that have been downloaded or accessed.

7. Course Cancellations

In the unlikely event that Suchi IT Private Limited cancels a course, you will be offered a full refund or the option to transfer to another course of equal value.

8. Changes to the Policy

We reserve the right to modify or update this return and refund policy at any time. Any changes will be posted on this page, and the updated policy will apply to all purchases made after the changes are posted.

9. Contact Us

If you have any questions about our return and refund policy, please contact us at support@steelblue-barracuda-967030.hostingersite.com